Returns Policy
Andïnn Organics Return Policy
Thank you for shopping at Andïnn Organics. We are dedicated to ensuring that you are satisfied with your purchase. If you are not entirely satisfied with your order, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. After 30 days, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. The product should be in the original packaging and free from signs of damage.
Please provide the receipt or proof of purchase when returning your item. Returns without a receipt or proof of purchase may not be accepted.
Refunds
Once we receive your item, our team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. Refunds may take a few days to process depending on your card issuer's policies.
Shipping
You will be responsible for covering the costs of returning the item to us. Shipping costs are non-refundable. If you receive a refund, the cost of the original shipping will be deducted from your refund.
We strongly recommend using a trackable shipping service or purchasing shipping insurance for items you are returning. We cannot guarantee that we will receive your returned item without these precautions.
Exchanges
If you need to exchange the product for the same item due to defects or damage during shipment, contact our customer service for guidance.
Contact Us
If you have any questions about our returns policy, please contact us:
Email: returns@AndinnOrganics.com
Phone: 0161 509 6606